Frequently Asked Questions

Quick answers to the most common questions about orders, shipping and returns.

How can I track my order?

Go to Track Order and enter your order details.

What are your delivery timelines?

Most orders deliver within 3-7 business days depending on product and location.

Can I change my shipping address after order?

Yes, but only before dispatch. Contact support as soon as possible.

How do I contact support?

Use our Contact Us page and we will respond soon.

Which payment methods are accepted?

We support UPI, cards, net banking, and selected wallet options at checkout.

Can I cancel my order after placing it?

Order cancellation is possible before dispatch. Please contact support quickly with your order ID.

Do you offer personalized products?

Yes, many products support custom text/images. Personalization options are shown on the product page.

What is your return and refund policy?

Returns/refunds depend on product type and issue. For damaged or incorrect items, contact us with photos for quick help.

How long does refund processing take?

Approved refunds are usually processed within 5-7 business days to the original payment method.